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What Do You Out Source?

Discussion in 'Employees and Human Resources' started by T J Tutor, Mar 13, 2016.

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  1. T J Tutor

    T J Tutor Member

    All of us at some point need to start using additional human resources.

    Do you have a regular Staff at a brick & mortar location, or are you completely mobile with mostly virtual relationships with staff?
  2. ianternet

    ianternet Member

    in the beginning I had all remote and now I like having staff on site as it is easier to get the information across. I do have dev which is the most important part of business. So I have 3 developers available all the time to spin servers, load sites, optimize etc. I even have a designer on staff. most other items are bought through fiverr. I have admin and data entry done as well remote as well. I have accounting sourced out. my goal is to have a director level or PM to handle all aspects so I can still be mobile while the business works.
    T J Tutor likes this.
  3. William Clements

    William Clements Moderator Member

    You can make me your director. :)
    ianternet likes this.
  4. Kyle Smith

    Kyle Smith Member

    I have a few sales staff hired at my small business, but I'm thinking about outsourcing a sales team from Outsourced Sales Training & Management because we are only in production seasonally and I don't need them all the time. It seems that a company like this does all of the hard work for me by finding prospects and even training them. Might help costs too.
    T J Tutor likes this.
  5. Vinaya.Ghimire

    Vinaya.Ghimire Member

    I have a small brick & mortar business. I have two full time workers, two contract workers working part time. It is a partnership business between my brother and me, where our father happens to be the manager.
  6. Corazon

    Corazon Member

    Outsourcing is far from my mind right now. But in the office, I know that we are outsourcing the security agency for our security needs and also the building maintenance agency for our janitorial needs. Outsourcing here is for big companies only although there are some small businesses that I see who enter into an informal contract for outsourcing. The most common is the catering business. When they get a contract to cater for an event, they outsource the labor staff particularly the food servers which are paid well for a day's work only.
    djbaxter likes this.
  7. I outsource my translation services to translators living in different countries, it makes a difference when the translator is a native speaker living in a country where the target language is spoken.
    djbaxter likes this.
  8. minisam

    minisam Member

    I have outsourced banners.My first website was outsourced too, thinking of it, what a waste the guy did a very poor job I did not even use the site.
    I also do outsource content from time to time.It`s just finding the balance in ROI and if you can afford it.
    What`s the point in trying to make a banner/logo when l know I can't manage it in a year?
    djbaxter likes this.
  9. Nikolas

    Nikolas Member

    When we moved to Bulgaria 7 years ago, my father started a small company [we are producing magnets]. Now we even export for countries like Romania, Greece, Turkey etc. At the beginning we were trying to manage on our own, but it was pretty difficult to communicate with our foreign customers. So we decided to work with an outsourcing company. And from our past experiences, I could give you an advice. Make a research about the outsourcing company you are going to work with and if it doesn't fit your needs, then look for another one. We changed two, untill we found the one that fit our needs. Now we work with this one Questers and we are pretty satisfied. They do all the hard work for us, while we just send the goods and collect the money.
    djbaxter likes this.
  10. SnegyK

    SnegyK Member

    We are outsourcing a whole IT department and we are looking into using their services. We have good communication with them, so I am hoping it will be a good partnership. Anyways, for those interested - this is what won us in taking this step:
    "Clearly, one option is to expand the existing team. For businesses based in London or any other capital city, this option is not an easy one. Finding people with the right aptitude, skills and experience, at a price you are willing to pay, is hard within a competitive labour marketplace. Sometimes, even the offer of attractive option packages doesn’t sway the best to join as they are often under offer with 2 or more potential businesses, all vying for that talent to join them.
    Another option is to create a remote office in the country, let’s say in Wales or somewhere similar. While the costs of offices and salary expectations are lower, finding the quality of people you need can be a challenge, along with significant management time overhead.

    A third option is outsourcing, parcelling off work packages to offshore (in India or similar), nearshore (in Eastern Europe) or onshore development houses. My experience is that while the relationship often begins well, the service quality deteriorates as their best people who you get at the beginning, move off to other assignments, leaving you with junior resource. Deadlines are often missed and there are always questions about IP leakage.

    Another route is to set up your own facilities in either India or Eastern Europe. While you might foresee being easily able to source good people at a reasonable cost, if you do not know the country or the city you are setting up in, it is hard to attract talented developers if they do not know you and you have no employer reputation. Local labour and real estate laws can also be complex, demanding additional management time and focus that come with your own operation. Only in my experience, for the very committed.

    My favoured option (and I have to admit to being biased), is to combine the two options above, setting up in Eastern Europe, but ‘owning’ the resource, within a local entity, sometimes known as the ‘dedicated team nearshore model’. This works best with a provider who are focused solely on this type of co-located working, providing you with a low-risk, reasonable-cost, low-fuss, and high-value solution to your development resourcing needs. You get control of your own resources who can integrate and supplement your home team resource, security around your intellectual property, and real flexibility. The best of all worlds!

    Rob Wirszycz, Chairman of Questers

    Hope this shows you an additional option you can look into.
  11. Brittney

    Brittney Member

    All via Upwork.

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