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Why Live Chat is Important for Your Business Website

Discussion in 'General Business and Entrepreneurship' started by Mack T, May 20, 2015.

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  1. Mack T

    Mack T Member

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    There are several reason is live chat is so much important to grow up your business.I try to focus some important reason. Hope you like it.

    • Chance to convince your customer in real time : I just found a stat that shows 44% of online consumers say that having questions answered by a live agent while in the middle of an online purchase.It may be they want to know about your services or products also they compare your services/products to others
    • Is live chat save your money : I say YES!!. The more you sell the more you earn simple logic. Just think live a business man. If you get 200% ROI so why not invest? You just make sure to hire qualified agents.
    • Increase your sales conversion up to 500% : Its quite possible even more through live chat.Don't believe me? Why not doing a test job?
    • Building Relationship : Integrating live chat option with your website will open a door to build a long time relationship with your customers.
     
    Dandelion and K like this.
  2. Dandelion

    Dandelion Member

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    Fabulous and logical points I must say. First I think live chat doesn't mean anything on online business but you open my eyes.
     
  3. Zuckerberg Jr

    Zuckerberg Jr Member

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    Real time experience: I have a business to provide web hosting and I was running a very low profit. After adding the privilege of live chat, the sale was increasing tremendously.
     

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